11 Best Call Forwarding Apps: Features, Pros and Cons, Pricing (2024)

Reading Time: 6 Minutes

Published : January 31, 2024

Last Updated: July 2, 2024

Want to ensure interruption-free communication for customers regardless of your availability? The best call forwarding app for Android and iPhone can do that.

Looking for a call forwarding app? Get the most reliable Call Forwarding App : CallHippo

Such call forwarding apps also help you reduce hold times and missed call rates. This is essential because 85% of customers do not call back if they don’t get an answer from a business, leading to a lost customer.

Pro-tip

Not forwarding inbound customer calls when you’re occupied or unavailable can result in hampered workflow, missed opportunities, and frustrated customers. Adopting a call forwarding app enables users to divert calls to pre-set numbers, enhancing accessibility and interruption-free operations. So, carefully choose a reputable, affordable, and feature-rich app!

To ensure you never lose a customer, we have brought you this buyer’s guide of the top 10 call forwarding apps for Android and iPhone with features, pros, cons, and pricing. Let’s dive in!

How We Select & List Apps?

Our selection of these Call Forwarding App is based on thorough research and analysis. We have listed these softwares based on usability and satisfaction score that include features, ease of use, customer support, ratings, and number of reviews from SoftwareSuggest. Our goal is to help businesses select the right softwares that can help them optimize their business processes.

Here Are the 11 Best Call Forwarding Apps for Android & iPhone

Discover the top 10 call forwarding apps available for both Android and iPhone devices, offering seamless call management and forwarding functionalities.
Explore these apps to streamline your communication experience and ensure you never miss an important call.

Application Name	Free Trail Period	Pricing
CallHippo	7 days	Professional: $30/user/month
DialerHQ	14 days	Contact the vendor
Phonexa	NA	Lite Suite: $100 per month
Line2	7 days	$13.75/user/month
Nextiva	Free for 30 days with 1 user line and 1,000 minutes	Professional: $22.95/user/month
Phone.com	14 days	Plus: $18.69/user/month
Ooma	Free for 30 days with basic features	Pro: $24.95/user/month
Talkroute	Free for 7 days with limited features	Plus: $39/month
Google Voice	Free with limited features	Standard: $20/user/month
OpenPhone	7 days	Business: $23/user/month
Call Forwarding Lite	Free	Free

1. CallHippo

CallHippo is one of the best call forwarding apps loaded with around 50 advanced features that can transform your business communication. This app offers the best international call forwarding service.

It works equally well on both Android and iPhone, ensuring seamless call management and uninterrupted connection even on the go. You can easily forward your incoming calls to your desired numbers using the app, regardless of your location.

Features

Advanced IVR/PBX
Call analytics
CRM Integration
Advanced call management

Pricing

Starter: $18/user/month
Professional: $30/user/month
Ultimate: $42/user/month

Pros

Receive all your voicemails in your email inbox, ensuring quick responses even if you’re out of the office or logged out of the app.
Record and refer to inbound conversations in the future for training, quality assurance, and compliance purposes, enhancing accountability and transparency.
Dial a list of numbers automatically to engage in meaningful conversations in a short time, boosting outbound call efficiency.

Cons

Sometimes, the app glitches when you renew the plan.
The app takes long to load at times.

Get Virtual Phone System from CallHippo

Start making and receiving calls in 50+ countries with CallHippo, the most trusted platform.

Start Free Trial

2. DialerHQ

DialerHQ is another best call forwarding app that lets businesses forward incoming calls to your desired number in seconds so you’re always available for your customers. This app is a gold mine for Android and iPhone customers because it eases call handling and management.

Features

Call metrics
After-hours coverage
Voicemail forwarding
Sequential ring rules

Pricing

Call center solution and office phone system: Start free trial

Pros

Route or divert your incoming calls as per different variables like business days or specific hours, ensuring timely responses.
Get in-depth insights into your calls and gauge customers’ call habits to make informed decisions regarding follow-up and sales via real-time reporting.
Set personalized messages and music for your callers to hear while they wait to connect with relevant teammates, enhancing customer experience.

Cons

Advanced features can be difficult to navigate.
App’s call forwarding is always active in the background, leading to high battery consumption.

3. Phonexa

Phonexa is more than just a call forwarding Android and iOS app – it’s an all-encompassing ecosystem for call and web lead acquisition, uniting eight proprietary solutions for call and web leads under one roof.

With Phonexa, you can track and analyze phone calls in real-time while smoothly transferring the call in question to the best-matching internal or external live operator. Likewise, you can synergize callers and web leads across channels and campaigns to create a well-oiled, overarching, and highly automated marketing strategy for your business.

Features

Dynamic phone numbers
Advanced IVR system
Call analytics and reporting
Predictive modeling

Pricing

Lite Suite: $100 per month
Premium Suite: $500 per month
Enterprise Suite: $1,000 per month
Custom Plan: pricing is customized based on expected usage and needs

Pros

Profound call insight analytics across dozens of categories, including lead details, ping tree strategies, and IVR structureProfound call insight analytics across dozens of categories, including lead details, ping tree strategies, and IVR structure.
Built-in call fraud protection: customizable lead processing rules, fraud scoring, and campaign filters.
Predictive modeling to get insights into how different input data – call source, demographics, location, etc. – can affect the call outcomes.

Cons

The software has a steeper-than-average learning curve
There’s no free trial version besides a free demo

4. Line2

Line2 is an amazing call forwarding app that allows you to redirect incoming calls to a series of numbers simultaneously. It lets you choose a number first that you want to forward calls to. If that number goes unanswered, you can divert the call to a list of numbers.

Best part? It supports hundreds of countries, allowing you to enable call forwarding to international numbers and to cater to your international stakeholders effortlessly. It also offers free SMS and free voicemail to all its supported countries.

Features

Call blocking
Call screening
Voicemail transcriptions
Caller ID

Pricing

$13.75/user/month

Pros

The app is easy to navigate and needs little to no training, saving time and cost.
Instantly block spam calls to avoid time drainage in handling them, ensuring focused efforts on more strategic tasks.
Gauge who’s calling before picking up the call to better prioritize them, streamlining communication and saving time.

Cons

Doesn’t offer third-party integrations.
Cannot set business hours.

5. Nextiva

Nextiva is a leading international call forwarding app that offers unique features to handle and manage your calls when you’re out of the office or business handling other calls. It easily adapts to a business’s changing environment with its advanced customization and multi-device operability.

Nextiva also offers location forwarding. With this feature, you can automatically redirect calls to numbers in a specific location.

Features

Voice and video conferencing
Voice analytics
Voicemail to SMS
Single sign-on management

Pricing

Essential: $18.95/user/month
Professional: $22.95/user/month
Enterprise: $32.95/user/month

Pros

Let callers describe their issues in their natural language and connect them instantly to a relevant agent, eliminating the need for callers to sit through long menus.
Set unique phone rings for different contacts to be aware of and instantly attend to a high-priority call.
Transfer important calls from your desktop to your mobile when you need to step out of the office with call pulling, ensuring a seamless call experience.

Cons

The pricing structure is based on your team size, so small businesses may end up paying more.
The auto attendant feature is not available in low-tier plans.

6. Phone.com

Phone.com is a great call forwarding app that offers basic and advanced forwarding options. It allows you to set up a forwarding schedule for off-hours or based on caller ID. Most of the essential features are available as add-ons until you shift to the most premium plan.

This iPhone and Android app has 50+ standard calling features to help you deliver exceptional customer service and streamline communications.

Features

Call transfer
Call waiting
IVR
Call logs

Note: With a great customer experience, customers readily pay a 16% price premium.

Pricing

Pro: $27.19/user/month
Plus: $18.69/user/month
Basic: $12.74/user/month

Pros

Alerts you of an incoming call when you’re on another call with a beep so you can instantly send it to the voicemail or switch over to it without cutting the original call. This enhances customer experience.
Set do not disturb mode when you’re occupied so all the inbound calls automatically follow the pre-set call forwarding rules. This ensures efficient call management with zero effort.
Track and get an account of all your business communications with call logs, promoting informed decision-making.

Cons

Customer support is unsatisfactory.
Requires high internet speed and might drop calls when there’s some instability.

7. Ooma

Ooma is an incomparably efficient and the best call forwarding app that works on both Android and iPhone and is a perfect fit for all business sizes. It requires no long-term commitments, making it a lucrative option for small businesses.

This call forwarding system can significantly improve customer service, boost team productivity, and streamline business communication with its powerful features.

Features

Hold music selection
Estimated wait time
Call list management
Messaging templates

Pricing

Essentials: $19.95/user/month
Pro: $24.95/user/month
Pro Plus: $29.95/user/month

Pros

Put the ongoing call on hold if you want to prepare another agent for the call before transferring, helping them deliver a better customer experience.
Has a super easy and quick setup procedure.
Access and listen to recorded calls to develop relevant strategies for compliance and agent training.

Cons

International calling is not free of cost.
Doesn’t update information if you don’t reload the app manually.

8. Talkroute

Talkroute is a reputed and best call forwarding app that can streamline your call forwarding process and enhance accessibility. Its features are enough to keep you connected regardless of your location, business size, or time zone.

This virtual phone system has solid cross-platform compatibility, which allows you to switch between tablets and mobile phones without interrupting your call forwarding functions.

Features

Extensions
Live call transfer
Reporting
Video conferencing (Explore the 20 best video conferencing software)

Pricing

Basic: $19/month
Plus: $39/month
Pro: $59/month
Enterprise: Contact sales

Pros

Set custom caller ID for inbound callers so you can instantly differentiate between personal and professional calls.
Configure call forwarding settings as per your convenience to control how your inbound calls are routed.
Get insights into call analytics like peak hours, call traffic, and resolution time to make an informed choice.

Cons

App’s capabilities are slightly difficult to navigate, so agents may take time to avail of its benefits.
It is incompatible with some of the previous Android and iPhone models.

9. Google Voice

Google Voice is a robust call forwarding app that can streamline business communication by integrating all the Google apps. You can easily attend calls, reply to texts, and cater to voicemails using the app on your iPhone and Android device.

This is a perfect choice for all kinds of businesses due to its affordable plans and range of calling and forwarding features.

Features

Custom workflow
Spam detection
Google Workspace integration
Multi-level auto attendant

Pricing

Starter: $10/user/month
Standard: $20/user/month
Premier: $30/user/month

Pros

Unify and manage billing, assignment, and porting data in an organized Google Workspace, enhancing efficiency and easing administrative tasks.
Port your current number to Google Voice, eliminating the need to learn a new number and maintaining continuity.
Transcribe voicemails and block spam calls automatically with Google AI, saving a chunk of time for your team.

Cons

Doesn’t support calls from some countries, restricting international calling.
Gives sporadic voice on calls in low internet coverage areas.

10. OpenPhone

OpenPhone is an unparalleled call forwarding app and modern cloud phone system for small businesses and startups. It makes forwarding calls easier than ever by allowing you to port your existing number into OpenPhone.

Beyond the regular call forwarding feature, OpenPhone allows you to call or text your US or Canada contacts for free. That’s not all; the app also ensures efficient collaboration as you can shoot comments privately for your team.

Features

Auto-replies
CRM integration
Snippets
Scheduled text messages

Pricing

Starter: $15/user/month
Business: $23/user/month
Enterprise: Contact sales

Pros

Set your business’s open hours to ensure that you receive calls only when during your workday, promoting work-life balance and boosting productivity.
Redirect active calls to the appropriate agent without the need to call another number, reducing customer wait time and enhancing customer experience.
Receive notifications for all missed calls, texts, and voicemails so you never miss out on any customer when you’re out of the office. This is essential as businesses miss 62% of calls.

Cons

Customer service takes long to respond to a query.
Some features need high internet speed and might not work well in a low connectivity area.

11. Call Forwarding Lite

Call Forwarding Lite is an iPhone and Android app that can instantly improve your responsiveness and accessibility. This modern communication tool has features to keep your identity anonymous, induce customizations, and ensure call redirection.

Whether you’re occupied with work or unavailable, this free call forwarding app ensures you never miss a customer call. It also allows your callers to leave a voicemail, ensuring a great customer experience.

Features

Find me, follow me
Music-on-hold
Conference bridge
Hot desking

Pricing

Free

Pros

Invite your team to a conference call with full control of removing or muting people, promoting effective collaboration.
Provides you with an alternate number in case you don’t wish to share your primary contact number, enhancing privacy.
The call redirection process is simple, so even non-technical team members can redirect all or some calls effortlessly.

Cons

Degrades the call quality for all redirected calls, leading to unclear audio.
Call redirection is heavily dependent on the network, so your team may face issues in poor network coverage areas.

Wrapping Up

Call forwarding apps for iPhone and Android have transformed business communication. It has streamlined call management, boosted productivity, and enhanced connectivity for businesses with its intelligent calling and forwarding features.

However, this is possible only when you select a robust call forwarding app. Your app must be feature-rich, scalable, and affordable. And it must be capable of accommodating your business needs.

But choosing a forwarding app from the range of options available is exhausting. With our buyer’s guide, you can make a choice in a breeze. So, wait no more; explore and invest in one of the best call forwarding software today!

Frequently Asked Questions

How can I forward my calls for free?

Open the phone app then head to the Menu then Setting then Calls then Call forwarding then Choose a forwarding option then Finally, enter the phone number you’d like to forward your business calls.

Can you remotely forward calls to another phone?

You can remotely forward calls to another phone by going to the manage device option and tapping on the call forwarding option. Once there, hit the manage option and enter the number that you want all your phone calls to divert to. Finally, hit the call forwarding status.

How do I activate selective call forwarding?

To activate selective call forwarding, dial *63 and create a selective forwarding list. Once done, the numbers on this list will divert to your desired (pre-set) number.

How do I know if call forwarding is active?

To check if call forwarding is active, open the phone menu then settings then call then call forwarding. There, you can see the actual forwarding status.

Supriya Bajaj

Supriya is a highly skilled content writer with over 8 years of experience in the SaaS domain. She believes in curating engaging, informative, and SEO-friendly content to simplify highly technical concepts. With an expansive portfolio of long-format blogs, newsletters, whitepapers, and case studies, Supriya is dedicated to staying in touch with emerging SaaS trends to produce relevant and reliable content.